Core Principles and Private Banking Behaviors







At Peapack Private, we live by our Core Principles.


We view our principles as a roadmap that guides our behaviors, with our clients and with each other.
We put our clients first and for many of us, our clients are our employees. We believe that by hiring people whose values align with our core principles, we are creating an environment of inclusivity, acceptance, and understanding. We celebrate our differences by understanding that we can all learn from each other.

I Operate with the Highest Standards of Professionalism
I Put Our Clients First
I Compete to Win
I am Fully Invested in Our Community
I Commit to Operating as One Team

Private Banking Principles
1. Be empowered and empower others to take intelligent risks; walk in your client’s shoes.
2. Proactively anticipate client’s current and future needs.
3. Be accessible, act with urgency and care, and honor commitments.
4. Listen generously and communicate effectively.
5. Be flexible and open to change, be passionate and positive, and keep it simple.
6. Assume positive intent; fix the issue without blame.
7. Take ownership, be relentless about continuous improvement, and go the extra mile.
8. Pay attention to the details.
9. Be honest, transparent, and trustworthy; always do the right thing.
10. Empathize with others.
11. Invest in relationships; deliver extraordinary hospitality and service excellence.
12. Deliver results, celebrate success, and keep things fun
 
One Team
  • We are committed to open, honest communication; when we have issues, questions or concerns with each other, we deal with those rapidly and directly.
  • We have unwavering trust and respect for each other; we presume positive intent.
  • We are united to consistently deliver excellent service to our clients.
  • We proactively support each other to meet our shared goals.
  • We honor our commitments to each other.
PGB Employees during Pride Month

We understand that all of our employees bring their own individual talents, so we invest in their career development to encourage their achievements. This brings meaningful contributions to our success as an organization. We believe that when we proactively support each other to meet our shared goals we can successfully grow as one team.